AI Strategy

Map the operations. Build the plan.

A six-week engagement led by senior architects. We map how your business actually runs, rank the AI work that pays back fastest, and deliver a prioritized roadmap you can scope and start.

operating-plan.pdf · acme corp
Deliverable

AI Operating Plan

v1.0 · scoped · ready to build
  1. 01 Operations Map
  2. 02 Use Case Inventory
  3. 03 Solution Architecture
  4. 04 Adoption Plan
live preview · acme corp last updated · fri
8
Artifacts. Each one signable and ready to build from.
100 %
Senior-led discovery. No junior consultants on client work.
6 wks
Discovery to signed Plan. Fixed scope, fixed duration.
24 mo
Of prioritized roadmap. Sequenced quarter by quarter, sized to ship.
What you walk away with

A plan you can ship, not a deck you'll forget.

Most AI strategy work ends in a slide deck. Ours ends in a set of signable deliverables your engineers can build and your team can adopt. Produced together. Scoped together. Signed together.

  1. 01

    The Operations Map

    Every workflow, system, and data flow your business actually runs on. We map all of them, score them for AI readiness, and rank them by where AI moves the needle.

  2. 02

    The Use Case Inventory

    Five to ten AI use cases. We score each one on business impact, how hard it is to build, and how ready your team is. The top three move into architecture.

  3. 03

    The Solution Architecture

    Production-grade architecture for each prioritized use case: AI models, agent workflows, integrations, data pipelines. Designed for production from day one.

  4. 04

    The Adoption Plan

    A department-level change plan with role-based training, resistance mapping, internal champions, and 30/90/180-day adoption targets. We build it in parallel with engineering, not after.

Phase 01 Enterprise Discovery

Map how the business actually runs.

A structured deep-dive into your operations, your data, and your readiness for AI, run alongside your people and grounded in the workflows you actually operate.

  • 5 sub-steps
  • Embedded team
  • Operations Map signed at end
Operations map showing how systems, workflows, and data flows connect across the business
  1. Stakeholder Mapping & Interviews

    Structured sessions with executives, department heads, and frontline operators. We learn objectives, pain points, and decision dynamics directly. No second-hand summaries.

    • Exec workshops
    • 1:1 interviews
    • Decision mapping
  2. Operational Audit

    Map existing workflows, systems, and data flows. Document how work actually gets done: where the manual bottlenecks live, where the redundant processes hide, and where the integration gaps cost time.

    • Process mapping
    • System inventory
    • Bottleneck analysis
  3. Data & Technology Assessment

    Evaluate the technology stack for AI readiness: data quality, system connectivity, API availability, security posture, and governance gaps. The findings shape what's buildable in Phase 2.

    • Data quality
    • API audit
    • Security posture
  4. AI Opportunity Identification

    Surface 5–10 potential AI use cases. We rank each by business impact, how hard it is to build, and how ready your team is. The top three move into Phase 2 architecture.

    • 5–10 use cases
    • Impact scoring
    • Top 3 selected
  5. Organizational Readiness Scoring

    Assess leadership buy-in, team capability, change tolerance, and culture. Score readiness per department. The order of work follows adoption, not architecture.

    • Per-dept scoring
    • Change tolerance
    • Sequencing input
Phase 02 AI Strategy & Design

Translate findings into an actionable plan.

Discovery surfaces the opportunities. Phase 2 turns them into something you can build: a solution architecture, a change plan, success metrics, and a fixed-price scope. Designed in parallel. Signed together.

  • 5 sub-steps
  • Architects paired
  • Plan delivered at end
Diagram of a fixed-price implementation plan with phased deliverables and decision gates
  1. Strategic Roadmap Development

    Translate the top use cases into a phased roadmap. Sequencing, dependencies, milestones, decision gates. Each milestone aligned to your budget windows and value creation timelines.

    • Phased roadmap
    • Decision gates
    • Budget-aligned
  2. Solution Architecture

    Design the technical architecture for each initiative: AI models, agent workflows, system integrations, data pipelines, and platform configurations. Designed for production from day one. Not a demo.

    • Models & agents
    • Integrations
    • Production-grade
  3. Change Management Planning

    Build a department-level adoption plan: role-based training, resistance mapping, internal champion picks, and an executive coaching schedule. Designed in parallel with engineering, not after.

    • Role-based training
    • Resistance mapping
    • Champion network
  4. Success Metrics & Measurement Framework

    Define the success metrics: EBITDA impact, efficiency gains, adoption rates (30/90/180-day targets), time savings, error reduction, and satisfaction baselines. We set every baseline before the build begins, so the bar is real, not added later.

    • EBITDA impact
    • 30/90/180 targets
    • Pre-implementation baselines
  5. Fixed-Price Scoping & Engagement Terms

    Translate the roadmap into a fixed-price implementation engagement with clearly defined deliverables, timelines, and warranty terms. No hourly billing. No scope ambiguity. The Plan is signable on delivery.

    • Fixed-price scope
    • Warranty terms
    • Signable on delivery
Engagement shape

Two phases. One Plan.

An embedded engagement in two phases. Phase 1 ends when the Operations Map is signed; Phase 2 ends when the fixed-price implementation scope is on your desk. Scroll to follow each step in order.

  1. 01

    Kickoff & access

    Embedded team in place. Stakeholder schedule signed.

  2. 02

    Interviews complete

    Exec, lead, and operator sessions wrapped.

  3. 03

    Audit & assessment

    Workflow map and data/tech readiness scored.

  4. 04

    Operations Map signed

    Top three use cases prioritized. Phase 1 complete.

  5. 05

    Architecture drafted

    Solution architecture and roadmap in review.

  6. 06

    Change & metrics

    Adoption plan and success metrics finalized.

  7. 07

    Plan delivered

    Fixed-price scope on your desk. Decision-ready. Phase 2 complete.

Who runs the engagement

Four senior people. Inside your business.

No junior consultants on client work. No subcontracted strategy team. The four people who run discovery are the four people who'll architect the build. The same names through Phase 4.

Strategy lead leading a working session with two team members
Role 01

AI Strategy Lead

Senior architect who runs discovery, designs the solution architecture, and signs the fixed-price scope. The single owner of the Plan.

Owns
Operations Map, Solution Architecture, Scope
Implementation PM running a stand-up
Role 02

Implementation PM

Runs the engagement: interview scheduling, decision gates, deliverable QA, and the daily stand-up that keeps Phase 1 and Phase 2 paired, not sequential.

Owns
Stand-ups, gates, deliverable QA
Engineers reviewing code together on dual monitors
Role 03

AI Engineer

Pressure-tests the architecture against your real systems and data. Validates feasibility against your APIs, your data quality, and your integration constraints. Not against benchmarks.

Owns
Tech assessment, architecture validation
Change manager facilitating a training session
Role 04

Training & Change Manager

Designs the adoption plan in parallel with engineering: role-based training, resistance mapping, internal champion picks. Builds the runway before the build starts.

Owns
Change plan, training curriculum
Same four names through Phase 3 + 4 if you proceed to implementation. No re-staffing.
Deliverable inventory

What's in the Plan.

Eight artifacts. Each one has a named audience and a real job inside your business. Together they form a Plan you can ship and a Plan you can build from.

Artifact Audience What it unlocks
Operations Map P01 COO, Operations leads Where AI moves the needle, ranked by $ impact.
Use Case Inventory P01 Exec team, Strategy 5–10 opportunities scored, top 3 selected.
AI Readiness Assessment P01 CTO, IT, Security Per-system score on data, APIs, governance, posture.
Solution Architecture P02 Engineering, IT Production-grade designs for the top 3 use cases.
Strategic Roadmap P02 CEO, Board Sequenced phases with budget windows and decision gates.
Change Management Plan P02 CHRO, Operations Department-level adoption plan with champion network.
Success Metrics Framework P02 CFO, Operations 30/90/180-day baselines set before build begins.
Fixed-Price Implementation Scope P02 CFO, General Counsel Signable engagement terms with warranty included.
All artifacts are yours to keep. Extend them. Redistribute them. Build from them. The Plan stands alone whether you proceed to implementation or not.
It looks like we're in 2035. We recently launched a project that had been discussed for years but never gained traction. Elevate partnered with our team to design and implement a solution that far surpassed our original vision.
Amy Dundon Managing Director, Digital
What happens after the Plan

If you proceed: implementation, then advisory.

The Plan ends with a fixed-price implementation scope. If you sign it, the same four names move into Phase 3 and build inside your business. Phase 4 hands the keys back to your team, with Elevate staying on as advisor.

Phase 03

Workflow Implementation

An embedded team builds, integrates, tests, and stabilizes live AI workflows inside your production systems. Each sprint ships working functionality, not demos.

Delivery
Iterative, in-production, parallel change
Phase 04

Enablement & Optimization

Measure adoption at 30/90/180 days, optimize against real-world data, transfer knowledge to internal champions, and transition Elevate from embedded partner to strategic advisor.

Delivery
Adoption, optimization, knowledge transfer

Start your AI Operating Plan.

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Discovery calls are 30 minutes. No deck. Senior architect on the line.